Returns & Exchanges
At Polish Pops, we want you to love your manicure; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unopened products. Please note that for hygienic reasons, used or applied nail wraps and gels cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back or exchange.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
- 3.Pack and Ship
Securely place the unopened items in their original packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.